You know that something needs to change. You've just recruited a new CEO, or perhaps you are the new CEO. You've completed a merger, acquired a new care home or started your own business.
You want to turn your vision into reality.
Whether there is a problem that needs solving, a new team to build or a strategy to refresh, I can help you make a plan, tell the story and bring people with you.
Care home owners and operators. Family-run businesses. Retirement community providers. Developers entering the care market. Local authority commissioners. Investors. Anyone with a strategic problem relating to care.
Reputation management is key for organisations and for individuals. I can help with sensitive issues such as investigating executive level complaints or regulatory failure. A new strategy often needs to emerge after significant upheaval.
If you need to refresh your strategy or design it from scratch, turning your goals into a simple, easy to follow plan with measurable objectives is the aim. I can advise on the communication that supports your strategic plan and the KPIs required to ensure it is delivered.
Involving key people will underpin the success of your strategy. Your team are critical to delivery and I always meet with them one-to-one to hear their views on what success looks like. This might be board members, exec team, family members, investors or service users and families.
The main event is an interactive in-person workshop facilitated by me. I have developed a simple methodology that gets people talking and discussing ideas. We always end up with consensus about what is important and what needs to be let go!
By the end of the process, you’ll have a clear strategic framework and an agreed set of priorities for your organisation, providing the foundation for your implementation plan. You’ll also have the bones of a Risk Register.
You and your team can then use this to develop a Corporate Plan, Action Plan or simple To-Do List — whatever works best for you and your situation.
Commissioning a new care home is tough. Many services struggle through the first two years with occupancy, workforce and quality compliance. It doesn't have to be like that.
Request a free copy of my guide
Free guide
Many services struggle through the first two years — occupancy, workforce, quality compliance. My free guide covers what actually helps.
Request a copy